Help & support

RowMate Support

Got a question, found a bug, or want to suggest a feature? We usually reply within a couple of days. Reach out any time.

Frequently asked questions

How do I create an account?: RowMate only needs a display name and a password to get started. No real email address required. Tap “Sign up” on the welcome screen to begin.
I forgot my password. What do I do?: Email us at scumbags.scallywags@gmail.com with your athlete name and we'll help you regain access to your account.
How do I log a training session?: Open the Log tab, choose a session type (Erg, On Water, Run, Swim, Cycling, or Gym), and fill in your distance, time, and other details.
Can I use RowMate without a coach or a set training plan?: Yes. You can log sessions freely at any time, set your own goals, and track personal bests without following a structured plan.
Where is my training data stored, and is it private?: Your data is stored securely with row-level security, meaning only you can access your own records. We don't sell your data or use it for advertising.
How do I delete my account?: Go to Profile → Delete Account. This permanently removes your account and all associated data immediately, and cannot be undone.
I found a bug or have a feature idea. Who do I tell?: We'd love to hear it. Email scumbags.scallywags@gmail.com with as much detail as you can (what happened, what device you're using), and we'll take a look.