RowMate Privacy Policy

Last updated: 01/10/2026

This policy explains what information RowMate (“the app”, “we”) collects, how it is used, who it is shared with, and the choices you have. RowMate is a training-tracking app for rowers and endurance athletes.

Information We Collect

Account information. When you create an account we collect your email address, a password, and the athlete name you choose. Your email address is used to sign in and to send you a password reset link if you ask for one. Accounts created before email sign-in may sign in with their athlete name and have an email address on file for password resets only.

Profile information (optional). Age, weight, height, skill level, sport, club, boats and the events you train for.

Training data. Sessions you plan or log, including activity type, date, duration, distance, splits, stroke rate, watts, heart rate, perceived effort (RPE), notes and gym exercises (name, sets, reps). Goals, personal bests, training blocks and plan changes you accept. Morning check-in responses (sleep, soreness and similar) if you use that feature. Heart rate and other figures are only what you enter yourself; RowMate does not read data from Apple Health or other apps.

Photos you choose to share. If you use erg screen scanning (RowMate Pro), the photo you take or pick is sent to our AI provider to read the workout figures off the screen. The photo itself is not stored by RowMate. If you attach a screenshot to in-app feedback, that image is stored privately with your feedback. RowMate only accesses your camera or photo library when you choose one of these features.

AI coach conversations (RowMate Pro). Messages you send to the coach and its replies are stored in your account so you can return to past conversations. You can delete any conversation from the Coach screen. Generated reports and daily session explanations are stored in your account too.

Purchases. If you subscribe to RowMate Pro, Apple processes the payment. We receive the subscription status (product, purchase and expiry dates) from Apple through RevenueCat, linked to your RowMate account. We never receive your card or payment details.

Feedback. If you send feedback, we store your rating, category, message, optional screenshot, and the app version and device platform (for example “ios 18.6”).

Usage and notifications. We record how many AI requests your account makes each day and the cost of each, to apply fair-use limits. Reminders and training notifications are scheduled on your device; we keep a record of which notifications were triggered so the same one is not sent twice. We do not collect a push-notification token.

We do not collect your precise location or your contacts, and we do not use third-party advertising or analytics trackers.

How We Use Your Information

To provide the app: show your training history, calculate readiness and training load, and track personal bests and goals.
To sign you in and send password reset emails.
To provide RowMate Pro features you use: coach chat, daily session reasoning, weekly and monthly reports, training plan adjustments and erg screen scanning.
To manage your subscription and apply fair-use limits on AI features.
To read your feedback and improve the app.

We do not sell your data, use it for advertising, or share it with data brokers.

Who We Share Data With

We use a small number of service providers, only to run the features described above:

Supabase: hosts our database, authentication and server functions. All of your account, profile and training data is stored here.
Anthropic (provider of the Claude AI model): when you use a RowMate Pro AI feature, a summary of your recent training (sessions, results, personal bests, goals and check-ins), your message, or your erg photo is sent to generate the response. Your name and email address are not included. Under Anthropic's commercial terms, this data is not used to train their models.
RevenueCat: manages subscriptions. It receives your RowMate account ID and your purchase history from Apple.
Apple: processes subscription payments under Apple's own privacy policy.
Resend: delivers password reset emails, so it receives your email address and the email content.

We may also disclose information if required by law.

Where Your Data Is Stored and How It Is Protected

Your data is stored in a Supabase-hosted PostgreSQL database with row-level security, which means the database itself enforces that you can only access your own records. Data is encrypted in transit, and your sign-in session is stored encrypted on your device. Our service providers may process data in countries other than your own, including the United States.

Your Choices and Rights

Edit your data. You can edit your profile, sessions, goals and personal bests at any time in the app.
Delete conversations. You can delete any coach conversation from the Coach screen.
Delete your account. From Profile, you can permanently delete your account and all associated data at any time. This is immediate and cannot be undone. Deleting your account does not cancel an App Store subscription: cancel it in your Apple ID settings first.
Notifications. You can turn notifications off in the app or in your device settings.
Access or correction. You can ask us for a copy of your data or to correct it using the contact details below. Depending on where you live, you may have further rights under local law (for example the New Zealand Privacy Act 2020 or the GDPR).

Data Retention

We keep your data for as long as your account exists. Deleting your account permanently removes your data from our database and deletes your customer record at RevenueCat. Purchase records held by Apple are kept under Apple's own policies.

Children's Privacy

RowMate is not directed at children under 13, and we do not knowingly collect information from children under 13.

Changes to This Policy

If this policy changes, we will update the “Last updated” date above and, for significant changes, let you know in the app.

Contact

Questions about this policy or your data: scumbags.scallywags@gmail.com